Totally Legit Tech Support – Privacy Policy
Last updated: 7 October 2026
Totally Legit Tech Support ("the game", "we", "us") is a comedy idle game for iPhone and iPad published by Varmepumpebrødrene AS (org.nr 935436389), Norway. We are the data controller for the game. Contact: support@ihlerdigital.no
1. Short Version
- We do not ask for your name, email, phone number or any account.
- Your game progress is stored on your device and in your own iCloud account. We cannot see it.
- Purchases are handled entirely by Apple. We never see your payment details.
- The free version shows ads from Google AdMob. Google may collect data about your device to show and measure ads. You decide whether ads may be personalised.
- Totally Legit Pro (subscription) removes all ads.
2. Data Stored On Your Device
The game saves your progress (coins, crew, rooms, settings and so on) on your device. If iCloud is enabled, a copy is synced through Apple iCloud Key-Value Storage in your own Apple account. This data never reaches our servers – we do not run any servers for the game.
3. Game Center
If you are signed in to Game Center, scores and achievements are sent to Apple Game Center under your Game Center profile. This is governed by Apple's privacy policy.
4. In-App Purchases And Subscriptions
All purchases are processed by Apple through the App Store. We receive only an anonymous confirmation that a purchase is valid so the game can unlock it. We do not receive your name, Apple ID or payment details. You can manage or cancel subscriptions in Settings > [your name] > Subscriptions.
5. Advertising (Google Admob)
The free version uses Google AdMob (Google Ireland Ltd. / Google LLC) to show banner ads, full-screen ads and optional rewarded ads. To do this, the Google Mobile Ads SDK may collect and process:
- Device identifiers (such as the Advertising Identifier/IDFA, only if you allow tracking, and IDFV)
- Approximate (coarse) location derived from your IP address
- Ad interactions and usage data (which ads were shown or tapped)
- Diagnostic data (crash and performance data for the ad SDK)
This data is used to show ads, limit how often you see the same ad, measure ads, prevent fraud and – only if you agree – personalise ads.
Your choices:
- Users in the EEA, UK and Switzerland see a consent form (Google User Messaging Platform) the first time ads are loaded. You can change your choice later in the game's Settings.
- iOS asks whether the game may track you (App Tracking Transparency). If you choose "Ask App Not to Track", Google does not receive your Advertising Identifier and you get non-personalised ads.
- Buying Totally Legit Pro removes all ads.
Legal basis (GDPR): consent (Art. 6(1)(a)) for personalised ads and tracking; legitimate interest (Art. 6(1)(f)) for showing non-personalised ads, frequency capping and fraud prevention, which keeps the game free.
More about how Google uses data: https://policies.google.com/technologies/partner-sites
Google privacy policy: https://policies.google.com/privacy
6. Children
The game is not directed at children under 13, and we do not knowingly collect personal data from children. Ads are limited to family-friendly (PG) content.
7. Data Sharing And Transfers
We do not sell personal data. The only third parties that receive data from the game are Apple (purchases, iCloud, Game Center) and Google (ads), as described above. Google may process data outside the EEA under the EU Standard Contractual Clauses.
8. How Long Data Is Kept
Game data stays on your device and in your iCloud until you delete the game or the data. Data collected by Google is kept according to Google's retention policies.
9. Your Rights
Under the GDPR you have the right to access, correct and delete your personal data, to object to and restrict processing, to data portability and to withdraw consent at any time. Because we do not hold personal data about you ourselves, most requests are handled by deleting the game or by contacting Google or Apple directly. Contact us at support@ihlerdigital.no if you have questions. You can also complain to the Norwegian Data Protection Authority (Datatilsynet, www.datatilsynet.no).
10. Changes
We may update this policy. The date at the top shows the latest version.
11. Contact
Varmepumpebrødrene AS (org.nr 935436389)
